ALI-ABA Live Webcast and Teleseminar FAQs

1. Why participate in ALI-ABA's live webcasts and teleseminars?
2. Is my computer set up to access the live webcast?
3. Are CLE and CPE credits available for ALI-ABA's live webcasts and teleseminars?
4. How can I participate in the live webcasts and teleseminars?
5. What is the registration fee?
6. How can I arrange for two or more people to view or listen to a program using one computer or telephone connection? Is there a reduced fee for group viewing participation?
7. What if I don't remember my Password on the program day?
8. How do I access the program on the day of the live webcast or teleseminar? How and when do I get the study materials?
9. How can I receive access to materials that are handed out at the live program?
10. How do I receive an Attendance Certificate or request CLE credit?
11. Where can I get additional technical help?
12. Will the program be available online later?

1. Why participate in ALI-ABA's live webcasts and teleseminars?

Our live webcasts and teleseminars enable busy professionals to save time and expense when they participate in ALI-ABA programs in their offices or homes using DSL, cable, or faster Internet connections or their telephone (teleseminars). Participants increase productivity by reducing travel time and minimizing lost billable hours. They interact with speakers by submitting questions and occasionally by responding to opinion polls during the programs. Accompanying study materials are made available electronically to participants in downloadable form.

As an added benefit, participants also receive complimentary access to the archived version of the program for one year on myALI-ABA.

2. Is my computer set up to access the live webcast?

Test for picture and/or sound on the Webcast Test Page. (Contact your network Administrator to authorize installations.)

Windows System Requirements

Hard-wired (ethernet) connection
DSL, Cable, or faster Internet connection
200-256Kbps of dedicated bandwidth per connection on program day
Web Browser Requirements: Internet Explorer 6 or higher, FireFox 3 or higher,
Windows Media Player 9 or Higher
Adobe Flash Player version 8 or Higher
Adobe Acrobat ® Reader ® latest version
16-bit sound card
24-bit true color video card
Windows 98 or newer
Pentium or AMD Athlon K6 266 MHz processor or faster
256 MB RAM

Macintosh System Requirements

Hard-wired (ethernet) connection
DSL, Cable, or faster Internet connection
200-256Kbps of dedicated bandwidth per connection on program day
Web Browser Requirements: Safari 3 or higher, Firefox 3 or higher
Windows Media Player for Mac OS X
Adobe Flash Player version 8 or Higher
Adobe Acrobat ® Reader ® latest version
Thousands of colors
Mac OSX 10.1 or higher
256 MB RAM

Bandwidth Requirements on Program Day

Too many connections from the same office may consume all available bandwidth and degrade streaming video capability. Recommended maximums for video webcasts: for DSL or Cable, 2-3 users; for T-1, 4-5 users; for T3, up to 18 users. Check with your network administrator!

3. Are CLE and CPE credits available for ALI-ABA's live webcasts and teleseminars?

The live webcasts and teleseminars are accredited in most states with mandatory continuing legal education requirements. ALI-ABA's Group-Internet-Based webcasts are now accredited for CPE.

Refer to the MCLE Accreditation Information page by the various states.

4. How can I participate in the live webcasts and teleseminars?

Register for your selected webcast or teleseminar in the Registration Section of the web announcement. The registration process is quick and easy. Simply complete the online form, including your e-mail address (Username) and prepayment of tuition. After you have registered, a Password will be assigned, enabling you to access the program. Your Password will be sent to your Username with registration confirmation and instructions on how to download the study materials and log in to the webcast or dial in to the teleseminar.

5. What is the registration fee?

Check the program announcement for the registration fee per participant. All participants must register and prepay.

6. How can I arrange for two or more people to view or listen to a program using one computer or telephone connection? Is there a reduced fee for group participation?

The group registration form information has information about group discounts and the registration process.

Registration requires designation of a Primary Contact person who will (a) log into or dial into the live program, (b) distribute the study materials to registered participants, and (c) submit a completed Sign-in/Sign-Out sheet after the program. Instructions will be in the group's Confirmation Letter sent by e-mail to the Primary Contact person.

7. What if I don't remember my Password on the program day?

On the morning of the program, all individual participants and Group Primary Contacts will receive an automated e-mail reminder from ALI-ABA with log-in instructions, including their personal Password.

In addition, webcast participants can click on the "I forgot my password" link on the Login Page at http://www.ali-aba.org/webcast/.Your password will be sent to the e-mail address (Username) that was used when you were registered. Study materials will be available for download two days in advance.

8. How do I access the program on the day of the live webcast or teleseminar? How and when do I get study materials?

For webcast participants: Allow yourself enough time to access the Webcast log-in address with your Password and test your video and audio. You may log in as early as one hour before the live webcast is scheduled to begin.

For teleseminar participants: To access the seminar on the day of the program, using your touch-tone telephone simply call the "800" or toll number you received with your confirmation letter. Place your call five minutes (5) before the seminar begins. You will be prompted to enter a Passcode and PIN (Personal Identification Number). When the seminar begins, you will be connected immediately and able to listen to the live discussion using your handheld receiver or speakerphone.

Multi-day Webcast Study Materials will be available for downloading one week in advance.

Half-day and Shorter Webcast Study Materials will be available for downloading one day in advance

Materials may be lengthy, be sure that you have downloaded and printed the items you need.

9. How can I receive access to materials that are handed out at the live program?

If materials are handed out at the location, ALI-ABA will post those additional materials on the webcast interface homepage. If you would like access to those materials during the program you must refresh the homepage in order to view them. They will also be available for review after the program.

10. How do I receive an Attendance Certificate or request CLE credit?

At the end of the webcast or teleseminar return to the Webcast/Teleseminar Log-in page at http://www.ali-aba.org/webcast/ and complete the affirmation and evaluation questionnaire. Use the links that will appear for your printable Attendance Certificate and for any special CLE forms, cards, or procedures if required by the states for which you seek CLE credit. For further instructions, check the instructions that accompany your Study Materials. Personalized certificates for New York attorneys will be e-mailed a few weeks after the webcast or teleseminar.

Group participants will receive a link to the Webcast/Teleseminar Log-in page and their Username and Password in an e-mail message from ALI-ABA at the end of the program.

11. Where can I get additional technical help?

For teleseminars, if you experience any difficulties while connected to the program, press *0 and an operator will assist you.

For webcasts, check ALI-ABA's Webcast Help Page.

12. Will the program be available online later?

The archived program will be available online through myALI-ABA website four to six weeks after the program airs. Registrants receive complimentary access to the archived program for one year and will receive e-mailed instructions on how to access it when it becomes available.